Contact information

Contact Information

We would love to hear from you. Whether you have a question about a product, an order, a delivery, or a return, our customer care team is here to help.

Pure Life — Customer Care

Store: Pure Life
Website: purelife.ae
Owner: Mohamed Elsawwah

Contact Details

Our Location

Baghdad Street, Al Qusais Industrial First
Bin Shabib Mall, Ground Floor, Shop No. 54
Dubai, United Arab Emirates

Business Hours

Sunday – Thursday: 9:00 AM – 6:00 PM (GST, UTC+4)
Friday – Saturday: 10:00 AM – 4:00 PM (GST, UTC+4)

We aim to respond to all enquiries within 1–2 business days. Messages received outside business hours, on weekends, or on public holidays are answered on the next working day.

Before You Contact Us

If your question is about an existing order, please have your order number ready — it appears in your order confirmation email and makes it much faster for us to help you.